Frequently Asked Questions

Download the app from the Play Store, create an account with email or Google, and start scanning your first receipt!

Sakita is Free Forever for daily tracking and standard receipt scanning. We also offer Premium features for users needing unlimited scan quotas and advanced data analysis.

Go to All Features menu → Data → choose CSV, Excel, or PDF format. The file will be downloaded to your device.

From the Dashboard, tap the 'All' grid icon in the quick menu section. You'll see all available features organized into Finance, Tools, and Shortcuts categories.

Yes! Long-press on any menu icon on the Dashboard to open menu settings. You can choose which menus to display on the Dashboard for quick access.

Spending Level is a gamification system that awards badges based on your monthly spending patterns. The more you save, the higher your level! Tap the 'Level' menu in All Features to see your progress.

Tap the 'History' tab in the bottom navigation bar. You can filter by period, category, or search for specific transactions. Swipe left on a transaction to Edit or Delete.

You can create up to 3 wallets (e.g., Cash, Bank Account, E-wallet). To add more than 3 wallets, upgrade to Premium.

When creating a new wallet, select the 'Credit Card' type. Enter your credit limit and due date. The system will automatically track your outstanding balance and available credit.

Go to All Features → Transfer. Select source and destination wallets, enter the amount. This is useful for recording ATM withdrawals, e-wallet top-ups, or credit card payments.

Paying a credit card bill reduces your credit card's outstanding balance. Open the credit card wallet detail → tap 'Pay Bill' button to record your payment.

Ensure the receipt is in good condition, not crumpled, and lighting is sufficient. For blurry receipts, you can manually edit after scanning.

All types of Indonesian receipts: minimarkets, restaurants, gas stations, e-commerce, and more. Our AI is specifically trained for Indonesian formats.

After scanning, you can edit each item before saving. Tap on the incorrect item to edit.

Yes! On the Scan screen, tap the gallery icon and select multiple receipt photos. The system will process all receipts in batch in a single session.

From your phone's gallery app, select a receipt photo and tap Share → choose Sakita. The app will automatically open in scan mode.

Go to All Features → Budget → tap the + button. Select a category, enter your monthly or yearly limit. Your budget will be automatically tracked from your transactions.

Monthly budgets reset each month according to your Period Start Date. Yearly budgets track spending throughout the year for non-monthly expenses like vacations or big purchases.

The Dashboard shows a budget summary in the 'Budget' section. For complete details, go to All Features → Budget. You'll see a progress bar for each category.

Yes! The system will send a notification when your spending reaches 80% of your budget, and another when you exceed 100%.

Hutang (I Owe): Money you borrowed from someone (you owe them). Piutang (Owed to Me): Money someone borrowed from you (they owe you).

Go to All Features → Debt → tap the + button. Select the type (Hutang/Piutang), enter the person's name, amount, and payment deadline.

Tap on the debt card you want to pay → tap 'Pay'. Enter the payment amount. You can make partial payments (installments) or pay in full.

Tap on a debt card to see its details. At the bottom, you'll find 'Payment History' showing all payments made.

On the Debt screen, tap the archive icon (📁) in the top right corner. You'll see a list of all completed debts.

Yes! When recording a new debt, your wallet balance changes. Hutang = balance increases (you received money). Piutang = balance decreases (you lent money).

Go to All Features → Goals → tap the + button. Enter a goal name (e.g., 'Vacation Fund'), target amount, and deadline.

Tap on the goal card → tap 'Add Contribution'. Enter the amount you're setting aside. The contribution will be recorded and the progress bar updated.

Yes, if needed you can withdraw. Tap on the goal card → 'Withdraw'. The goal amount will decrease accordingly.

Tap on a goal card to see its details → scroll down to 'Contribution History' showing all additions and withdrawals.

A feature to track regular monthly payments like electricity, internet, loans, streaming subscriptions, etc. You'll be reminded before the due date.

Go to All Features → Recurring Bills → tap the + button. Enter the bill name, amount, and monthly due date.

On the bill card, tap the 'Mark as Paid' button or checkmark icon. The system will automatically create an expense transaction and set a reminder for next month.

Notifications are sent 3 days and 1 day before the due date. You can customize notification settings in Settings → Notifications.

Very safe. We use security standards equivalent to modern apps (AES-256 encryption). Data is locked and can only be accessed by your own account. We never sell your data to third parties.

To ensure your data is never lost. If your phone is damaged or replaced, simply log in again and your entire financial history is automatically restored. Our server acts as an automatic 'Cloud Backup' for you.

You have full control. Go to Settings > Delete Account in the app. One click, and all your data is permanently deleted from our system instantly.

No. We adhere to a strict code of ethics and use encryption systems. We do not monitor individual user transactions unless you specifically request technical support.

No. Your receipt photos are processed automatically by Artificial Intelligence (AI) to extract data. Neither the development team nor admins have access to view your receipt photos, ensuring your privacy.

Go to Settings → Period Start Date → choose your payday date (e.g., 25th). Statistics and budgets will be calculated from that date each month.

Login with the same account on the new device. All data will automatically sync from the cloud.

Go to Settings → Security → enable PIN Lock. You can also enable Fingerprint/Face ID if your device supports it.

Go to Settings → Language → choose Bahasa Indonesia or English. The app will restart with the new language.